Rising housing costs are driving an increase in delinquency.
Average Monthly Payment
$2,200
Housing costs are surging
Monthly mortgage payments have nearly doubled since 2020, rising to over $2,200 due to higher home prices, interest rates, and taxes.
Cash-Related Late Payments
88%
Delinquency is often a timing problem
88% of late payments are cash flow-related, not credit failures. With 60% of Americans paid bi-weekly, borrowers face recurring mismatches between their paychecks and mortgage due dates.
Why lenders choose Flex.
Reduce early-stage delinquency before it compounds.
Most borrowers who miss a payment aren't in financial distress. They're caught in a timing gap between payday and due date. Flex lets borrowers split their payment to align with their pay schedule, smoothing cash flow before timing stress becomes a servicing issue.
Get paid in full, on time—at no cost to lenders*.
Lenders receive the full payment when it's due. Flex handles the split on the borrower side, reducing financial risk and zero operational cost to the lender's business.
Strengthen retention and be the first call on refinances.
Most borrowers go dark after closing, until they're ready to refinance elsewhere. Flex creates a recurring, valued touchpoint that keeps borrowers engaged between closing and payoff, so when rates move, you're top of mind. The result is a borrower relationship that outlasts the close, and positions you as the first option when borrowers are seeking lower rates.
A win-win for providers and borrowers.
For the provider
With Flex, payment is made in full, when it’s due. Get up and running fast, with zero technical lift.
For the borrower
Approved borrowers make two payments to Flex: the 1st when the bill is due and the 2nd later in the month.
Secure upfront, on-time payments with Flex.
