Rising premiums are making coverage harder to afford and harder to keep.
Car Insurance Costs
+40%
Insurance costs are rising
Car insurance costs are up 40% since 2020, driving record shopping activity. 57% of customers are actively comparing options and 92% save money when they switch, making retention harder than ever.
Lapsed Policies
15%
Lapse risk creates coverage gaps
15% of households allow their policy to lapse when premiums become unaffordable, leaving providers with lost revenue and customers without coverage.
Why insurers and agencies choose Flex.
Help more customers get the
coverage they need
coverage they need
Convert price-sensitive shoppers by giving them a more flexible way to pay. Flex makes switching policies and managing down payments easier, reducing drop-off and helping acquire customers who are comparing options.
Get paid in full, and on time—at no cost to insurers*
Insurers receive the full premium—no manual follow-up, no complex payment plans to manage. Flex handles the split on the customer side, reducing financial risk and operational burden to the insurer's business.
Turn payment flexibility into
long-term loyalty
long-term loyalty
The cost of going uninsured isn't felt until something goes wrong, making insurance bills easy to deprioritize when cash is tight. Flex makes payments manageable before that decision is made, helping retain policyholders and reduce cancellations.
$25B in bills paid annually.
47%
of customers report they would delay essential bills like insurance without flexible payments
92%
of users attributed Flex to positive long term financial health
77%
of users attributed Flex to a significant improvement in their ability to manage finances and pay bills
A win-win for insurers and customers.
For the provider
With Flex, payment is made in full when it’s due as long as the customer makes the first payment by the due date. Get up and running fast, with zero technical lift.
For the policyholder
Approved customers split their insurance premium into smaller payments – starting when the bill is due, with the rest on a schedule that works for them.
Secure upfront, on-time payments with Flex.
